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Frequently Asked Questions

Do you offer rewards or points for staying at The Normandy Hotel?

The Normandy Hotel is proud to partner with Stash Hotel Rewards, the go-to rewards program for independent travelers, where you can earn and redeem points for stays at unique, top-rated hotels across the U.S. and the Caribbean. Signing up is simple, flexible, and—best of all—free!

Earn five points for every dollar spent on eligible room rates and treat yourself to getaways at over 150 independent partner hotels. Whether you're planning a weekend in Washington, D.C., a coastal escape, or a future adventure, Stash Rewards makes it easy to explore while enjoying exclusive perks.

Start earning today when you sign up for free and take advantage of our 1,000 bonus points offer, and let your stays with The Normandy Hotel, and beyond, become even more rewarding!

What time is check-in?

Check-in is at 3pm.

What time is check-out?

Check-out is 12pm.

Do you take a security deposit at check-in?

Yes, we authorize a $75 per stay credit card charge at time of check-in. We require a security deposit to ensure the safety of our guests and preservation of our property, as well as to cover any incidentals that may occur during your stay. This can include anything from breakfast charges to room damage and missing items in the room upon check-out.

Our security deposit is taken in the form of a credit card authorization at time of check-in and refunded back to the cardholder if there are no damages or incidentals, usually within 3-5 business days following departure.

How many rooms are there at The Normandy Hotel?

The Normandy has 75 total guest rooms.

What do I need in order to check-in to The Normandy?

All guests checking into The Normandy Hotel need to be at least 21 years old and will need a credit card and valid ID.

What is The Normandy Hotel cancellation policy?

Cancellations must be received by 24 hours in advance to avoid the fee of one nights room and tax.

I need to make a change to my reservation. Who should I contact?

If you made a reservation on a website other than our hotel website, you will need to contact the booking agent/website that you went through in order to make any changes. If you booked directly through The Normandy website or made reservations by calling the hotel, adjustments can be made by calling the hotel directly at 202-483-1350.

Do you provide ADA accommodations?

Yes, we offer accessible rooms. To reserve an accessible room, please request availability at the time of booking.

Does The Normandy Hotel allow smoking?

The Normandy Hotel is 100% smoke-free. A $250 cleaning fee will be applied to your bill for smoking in guest rooms.

Are pets allowed at the hotel?

Yes! All pets stay for free at The Normandy Hotel.

How do I book a group?

Please reach out to salesdc@modushotels.com for a proposal or call the hotel directly at 202.483.1350 to book your next group at The Normandy.

Do you have a fitness center?

The Normandy Hotel does not have an onsite fitness center. However, we invite you to experience the ultimate outdoor fitness adventure with our new partnership with RunGo! Whether you’re an avid runner or just looking to explore the area on foot, we’ve made it easy for you to stay active and discover new places at the same time.

Simply open the provided URL or scan the QR code to get started. From there, you can browse and select from a variety of routes, each designed to offer something unique – from different distances to diverse neighborhoods and iconic sites. Once you’ve picked your route, press “Start” to be guided through your journey with turn-by-turn voice navigation.

As you explore, you’ll hear engaging audio stories about the landmarks you’re passing, so you can keep your eyes up, enjoying the sights and your outdoor adventure. Plus, RunGo tracks your GPS, allowing you to save or sync your activity with your favorite fitness tracking apps. 

What are your housekeeping services?

Housekeeping services are provided upon request. If you wish to receive housekeeping service for stays of two nights or more, please notify our Guest Services team upon arrival.

Transportation and Parking FAQs

What is the address of The Normandy Hotel Washington DC?

The Normandy Hotel DC
2118 Wyoming Ave NW
Washington, DC 20008
202-483-1350

How do I get to the hotel?

The Normandy Hotel is located in the Kalorama neighborhood. The easiest way to reach the hotel is via Uber/Taxi.

We are located 6 miles from Ronald Reagan Washington National Airport (DCA), 29 miles from Washington Dulles International Airport (IAD), and 35 miles from Baltimore/Washington International Airport (BWI).

Is parking available at the hotel?

We have limited valet parking at The Normandy Hotel. The cost is $55 per night, inclusive of tax. Spots are very limited, click here to book our parking package and reserve a spot in advance.

Please note that cars over 6'1" will not fit in our parking garage.

Is the Normandy Hotel close to public transportation?

The Normandy is located near Washington DC's Red Line Metro. We are a 1/2 mile from the Dupont Circle stop, about a 10-minute walk, offering easy access to Washington, DC's most exciting attractions.